If a wireless connection is available and the internet connection itself is only now and then available, your anti-virus program or firewall is blocking the connection.
More and more computer do have pre-installed software. Symantec for example, is commonly used as pre-installed software. However, this program is often the cause of a blocked internet connection.
In order to gain a working internet connection, you need to temprarily remove these programs. However, programs such as Norton, McAfee and other programs can cause some problems while removing them.
The removal of Norton 2003~2009 using the 'Uninstall' option in the Windows Control Panel will not be sufficient. This program is to deeply embedded into the Windows system itself to be removed using the Windows 'Uninstall' program. Even if this program has been removed using the Windows Uninstall option, some files will still be active in the Windows system itself and will keep blocking the internet connection. This issue can also appear when using programs such as McAfee, Kaspersky, AVG, Avast and AntiVir.
You will be able to install another anti-virus program, but you will not be able to update this program if the embedded files of the old and removed anti-virus programs are still present in the Windows system. Updating this program will not even be possible using the Windows Safe mode.
In order to completely remove these programs from your computer, you need to download a 'removal tool'.
You can use the following link to be directed to a website which enables you to completely remove these programs after which they can not block the internet connection anymore. The link: Click
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It is possible a Mac-Address needs to be copied, or cloned, into the router. It is also possible the wrong Mac-Address has been used.
In order to gain internet access, you need to use the Mac-Address which has been registered by your Internet Service Provider (ISP).
In order to do so, you need to use the computer which had a working internet connection while directly connected to the modem.
Also, this computer needs to be connected to the router using a network cable (this cable needs to be connected to a LAN connection on the router). The router itself needs to be connected to the cable modem. Then use the following steps:
Make sure both modem and router are completely startedOpen your web browserFill in the following in the adress bar: http://192.168.0.1 and press 'Enter'Click 'Advanced'Click 'WAN Port'Click 'Copy from PC'. Confirm any questionsClick 'Save' to save these settingsClick 'Status Information' and check whether an 'Internet IP Address is shown. If so, you will have internet access
If you do not have internet access, despite using the steps shown above, you can use the following steps:
Turn off the router first, then turn off the modem. Both devices need to disconnected from the power gridWait at least ten minutesFirst, turn on the modem and wait until the modem has been started. In case you are also using a modem with a telephone connection, wait until you can hear a dial toneThen turn on the router and wait until the router is completely startedOpen your web browser and check whether you have internet access
If there is still no internet connection available, you can use the following steps:
Open your web browserFill in the following in the address bar: http://192.168.0.1 and press the 'Enter' keyClick 'Status Information' An 'Internet IP-Address' is not filled inA coaxial cable is connected to your cable modem. Disconnect this cableClick 'Connection Details'Click 'Release', then click 'Renew' If correct, an IP Address' is filled in. This IP-Address begins with the numbers '192.168.x.x'You have now established a connection between modem and routerConnect the coaxial cable to the modem and wait until the modem has an internet connection. In case you are using a modem with a telephone connection, you have to wait until the telephone has a dial toneClick 'Release' in the router menu and then 'Renew'If correct, the 'IP Address' is filled inCheck whether you have internet access
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It is possible a Mac-Address needs to be copied, or cloned, into the router. It is also possible the wrong Mac-Address has been used.
In order to gain internet access, you need to use the Mac-Address which has been registered by your Internet Service Provider (ISP).
In order to do so, you need to use the computer which had a working internet connection while directly connected to the modem.
Also, this computer needs to be connected to the router using a network cable (this cable needs to be connected to a LAN connection on the router). The router itself needs to be connected to the cable modem. Then use the following steps:
Make sure both modem and router are completely startedOpen your web browserFill in the following in the adress bar: http://192.168.1.1 and press 'Enter'A username and password will be asked:
Username: empty
Password: emptyClick 'OK'Click 'Advanced Config'Click 'Mac Address Clone'Click 'Clone Mac'. Confirm any questionsClick 'Save' to save these settingsClick 'Running Status' and check whether 'Link Status' is 'Connected'. If so, you will have internet access
If you do not have internet access, despite using the steps shown above, you can use the following steps:
Turn off the router first, then turn off the modem. Both devices need to disconnected from the power gridWait at least ten minutesFirst, turn on the modem and wait until the modem has been started. In case you are using a modem with a phone connection, wait until you can hear a dial toneThen turn on the router and wait until the router is completely startedOpen your web browser and check whether you have internet access
If there is still no internet connection available, you can use the following steps:
Open your web browserFill in the following in the address bar: http://192.168.1.1 and press the 'Enter' keyA username and password will be asked:
Username: empty
Password: emptyClick 'OK'Click 'Running Status'Click 'Advanced Setup' The notification 'Disconnect' or 'Connecting' is displayed and the 'WAN IP' is not filled inA coaxial cable is connected to your cable modem. Disconnect this cableClick 'Release' in the router menu, then click 'Renew' If correct, you will see the 'Link Status' is now 'Successfully connected'. Also, a 'WAN IP' is filled in. This IP-Address begins with the numbers '192.168.x.x'You have now established a connection between modem and routerConnect the coaxial cable to the modem and wait until the modem has an internet connection. In case you are using a modem with a telephone connection, you have to wait until the telephone has a dial toneClick 'Release' in the router menu and then 'Renew'If correct, the 'Link Status' is 'Connected' and a 'WAN IP' is filled inCheck whether you have internet access
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Because everyone can receive a networks wireless signal, we recommend you to secure your wireless network. There are several security methods available. To use one of the methods, it is very important that each wireless adapter must support this wireless security form. We recommend you to use the strongest level of wireless security: WPA2 (Wi-Fi Protected Access).
WPA/WPA2 is supported from Windows XP (Service Pack 2) and up. This type of security cannot be used on older Windows versions, unless the used wireless card has explicit WPA/WPA2 support for these Windows systems. If you do not have Windows XP, Windows Vista or Windows 7, or the correct software, then you can use WEP security.
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To find the current firmware you can use the following staps (plastic version):
- Open Internet Explorer and type 192.168.1.1 in the addressbox.
- Press Enter
- Log on with username 'admin' and password 'admin'
- Click "Running status"
- You see "Firmware Version"
Here you find the current firmware version.
To find the current firmware you can use the following staps (metal casing):
- Open Internet Explorer and type 192.168.0.1 in the addressbox.
- Press Enter
- No username/password
- Click "Status information"
- You see "Firmware Version"
Here you find the current firmware version.
Tip: Check the current version of the firmware with the version you can find on the Eminent website.
Click here to navigate to the last firmware of your product.
Make sure you always read the text document before you upgrade.
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You have to manually fill in the IP addressess and DNS addressess in the configuration screen of your Xbox/PS3.
You do not have to open any ports.
For providers who use mac address control (e.g. Ziggo. UPC) you have to fill in the mac address of your working pc into the configuration screen of the Xbox/PS3.
Without this mac address the connection can not be accomplished.
For the Nintendo Wii there is a manual online which explaines step by step what to do:Manual
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Complete systems are more often supplied with pre-installed software. Symantec Norton is an antivirus package that can get in the way of setting up an internet connection. To get the connection to work you will need to remove the software temporarily. Norton, McAfee e.g. can give you problems with deïnstalling.
The removal of Norton 2003 till 2009 through the Uninstall in Software/All Programs is NOT enough. The program is embedded deep into the system, which causes to not to be able to open any webpages. This also happens with other manufacturers like McAfee, Kaspersky, AVG, Avast and AntiVir.
You can install a new antivirus program but it cannot be updated in normal mode or secure mode.
To remove the program completely from your system you will need to download a separate removal tool.
By clicking on the link you will enter a website where you can fully remove the antivirus programs and cannot give you any problems while setting up a connection.
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This can have multiple causes. To make sure which it is you can start with the following:- Open the DMZ in the router. The DMZ is a buffer between your home network and the internet. When this is set to enable then all ports will be opened and the connection should work.
- If the connection does not work with the DMZ enabled then the problem is probably caused by a setting in your anti-virus software or the firewall. Switch these off. Also check the IP-address which you have set in the router. If this is not correct then the DMZ will refer to the wrongly set IP-address.
- If the connection works with the DMZ enabled it means that the ports that are set right now in your Virtual Server are not correct. Check the settings in the router and verify these with the manufacturer of the game/program.
- You can scan ports on a website like this: PortScan to check if they are actually opened. If this is the case then again, check your firewall or anti-virus settings.
- Check if the device whereto the ports need to be opened are set to a static IP-address. If this is not the case then the DHCP server of the router will possibly give a different IP-address which will result in a not functioning Virtual Server.
Go to the network configuration of the device whereto the ports need to be opened en input the correct data. Depending on the router and the device you must set the IP-address, subnetmask and default gateway.
Documentation about this can be found on the internet. You can also call our helpdesk.
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In a number of cases it can happen that the modem cannot give access to the internet to the router. The next steps should help you to get the internet to work:- Turn of the router and the modem.
- Wait about 10 minutes.
- Turn on the modem, wait it is fully booted, then turn on the router.
- The internet should work now.
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You will need to set both devices to the same wireless channel and the same WEP encryption (WPA can not be used when combined with WDS). To make it easier to configure WDS we will not use any WEP encryption in this example. You can set the encryption afterwards as explained in the manual of both devices. Make sure both devices use the same encryption key.br>
In this example the EM4460 is connected to the Internet and therefor the primary router. The EM4050 will be used as an access point to strengthen the wireless signal.
We will first configure the EM4460. Make sure your computer is connected to the router using a cable. - Open Internet Explorer and enter 192.168.1.1 in the address bar.
- lLog in to the router with the username 'admin'.
- Write down the Wireless MAC address as can be found in the right part of the screen.
- Click Wireless in the left menu.
- Write down the channel number.
- Check to see if the security has been enabled. If so, disable the security.
- Click Save to save the settings.
- Click Status in the upper left menu.
- Click WDS Setting.
- Enable Wireless Bridging.
- Click Scan AP. A list with available access points will appear.
- Enter the MAC address of the EM4050 in the Remote AP MAC field as displayed in the list.
- Click Save.
- Click Reboot and Ok.
To configure the EM4050 you will need to disconnect the EM4460.- Connect the EM4050 to your computer using a network cable.
- Log in to webpage of the router. Open Internet Explorer and enter 192.168.0.1 in the address bar.
- Click Wireless Setup in the left menu. Select the Channel No you wrote down while configuring the EM4460.
- Make sure Wireless Security is set to Off.
- Click Save to save the settings.
- Go to Advanced in the left menu and open Wireless Bridging.
- Check both Enable WDS and Enable Specific Access Points ONLY.
- Enter the MAC address of the EM4460 in the AP1 field. This is the Wireless MAC address you wrote down earlier.
- Click Save to save the settings.
- Click LAN Configuration in the upper left menu.
- Change the IP address to 192.168.1.200 and uncheck Enable DHCP Server.
- Click Save to save the settings.
You can now close the page. Disconnect the EM4050 from your computer and install it halfway between the EM4460 and the wireless computers. The wireless computers can now connect to the EM4050 to gain access to the Internet.
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You can configure the wireless router for a PPTP connection in combination with a Speedtouch Home modem as follows:
- Log in to the EM4050 using the address 192.168.0.1
- Click 'Advanced' in the left menu.
- Click WAN Port.
- Select 'Specified IP Address (Static IP Address) near IP Address.
- Enter 10.0.0.150 in the IP Address field.
- Enter 255.0.0.0 in the Network Mask field.
- Enter 10.0.0.138 in the Gateway field.
- Select 'Use this DNS' near DNS and enter 10.0.0.138.
- Select 'PPTP' near Login Method.
- Enter your username in the Login User Name field.
- Enter your password in the Login Password field.
- Select 'IP address' and enter 10.0.0.138.
- Select 'Keep alive (maintain connection) near Connection behavior.
- Click Save to save the settings.
Your internet connection should now function properly.
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You will need to set both devices to the same wireless channel and the same WEP encryption (WPA can not be used when combined with WDS). To make it easier to configure WDS we will not use any WEP encryption in this example. You can set the encryption afterwards as explained in the manual of both devices. Make sure both devices use the same encryption key.br>
In this example the EM4214 is connected to the Internet and therefore the primary router. The EM4050 will be used as an access point to strengthen the wireless signal.
We will first configure the EM4214. Make sure your computer is connected to the router using a cable. - Open Internet Explorer and enter 192.168.1.1 in the address bar.
- lLog in to the router with the username 'admin' and password 'admin'.
- Click Wireless in the left menu.
- Write down the BSSID. You will need it later on
- Click Advanced in the left menu.
- Write down the channel number.
- Check to see if the security has been enabled. If so, disable the security.
- Click Save/Apply to save the settings.
- Click Wireless Bridge in the menu Wireless.
- Set AP Modem to Access Point.li>
- Enable the option Enabled near Bridge Restrict.
- Wait a few seconds for the list of active WDS devices to appear.
- Select your router when it is displayed in the list. If not, select the option Enable near Bridge Restrict.
- Enter the MAC address of the EM4050 in the next field. The MAC address can be found on the bottom side of the EM4050. For instance 00:14:5c:80:11:11.
- Click Save/Apply.
To configure the EM4050 you will need to disconnect the EM4214.- Connect the EM4050 to your computer using a network cable.
- Log in to webpage of the router. Open Internet Explorer and enter 192.168.0.1 in the address bar.
- Click Wireless Setup in the left menu. Select the Channel No you wrote down while configuring the EM4460.
- Make sure Wireless Security is set to Off.
- Click Save to save the settings.
- Go to Advanced in the left menu and open Wireless Bridging.
- Check both Enable WDS and Enable Specific Access Points ONLY.
- Enter the MAC address of the EM4214 in the AP1 field. This is the Wireless MAC address you wrote down earlier.
- Click Save to save the settings.
- Click LAN Configuration in the upper left menu.
- Change the IP address to 192.168.1.200 and uncheck Enable DHCP Server.
- Click Save to save the settings.
You can now close the page. Disconnect the EM4050 from your computer and install it halfway between the EM4214 and the wireless computers. The wireless computers can now connect to the EM4050 to gain access to the Internet.
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There are a number of requirements if you wish to set a password for the EM4050. First of all the length of the password may not exceed 9 characters. Second of all, we recommend you to only use numbers and letters (if possible a combination of both), no punctuation marks or spaces.
After setting the password we recommend you to write it down and keep it save, for instance with the manual or on a sticker on the router itself.
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To make sure that nobody who is connected to the modem cant enter and change settings, you can change the password. You can change the password as following:
- Make sure that the computer, which you are using to change the settings, is connected to the modem.
- Log on to the settingspage of the modem through per example Internet Explorer. Also see the manual of the device.
- Click in the leftmenu on Basic Settings and under that on Change Password.
- Here, once enter the old password en twice the new password.
- Click on Save, then on reboot and OK.
- The password of the modem is now changed.
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By modifications of Ziggo the router lose his connection after certain time. This problem is resolved by the latest firmware that can be downloaded at our website.
First read the instructions that are added in a text file.
Notice: This firmware is only suitable for the rev1 (2nd version) of the EM4050. The plastic model with the colored ports!
Download latest firmware
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Log on to the router by typing 192.168.1.1 (admin/admin) in your web-browser and click in the menu on Virtual Server. Here are all the ports listed and you can also open ports.
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This problem can exist for these reasons:
- Make sure that your computer is within the reach of the router. The distance between the computer and the router can be too large which causes a signal that is too weak.
- Check if the wireless receiver/network card in your computer is installed properly and it is enabled. If it is disabled, there will be a red cross through the system properties of the device. This can be checked at Start > Control Panel > System. Choose the tab Hardware and click on the button Device Manager.
On the latest laptops is a switch to enable the wireless radio. Consult the manual of the laptop for this or contact the manufacturer.
- Set the router to a different channel through the webinterface of the router. Please consult the manual of the router for these settings. Possibly the current channel is being used by another device (like a DECT-phone) which causes a malfunction in the connection.
- It is possible that youve made a type error while entering the network-key so that the computer cannot connect to the network. Check the network-key and enter it again. Otherwise disable the security like WEP, WPA or MAC Address Control temporarily to connect the connection.
Tip: This network-key, if chosen WPA, is capital-sensitive. If you entered for example vanVelzen1983B in your router as the network-key, then you have to copy this exactly to the computer.
- Update your computer with the latest Windows updates like Service Pack 3 for Windows XP and Service Pack 1 for Windows Vista. Go to www.windowsupdate.com to update the computer.
- The connection can be set up properly and your computer tells you that there is a connection with the wireless network. If you still do not have internet then it is possible that the connection is blocked by a Firewall or Antivirus program. Disable the Firewall and check the setting of the Antivirus program.
Programs like Norton and McAfee often still work on the background even if you already disabled them. To make sure that your Firewall of Antivirus is not blocking the connection, the best option is to remove the programs temporarily.
If this entire FAQ did not give you the solution, please contact the helpdesk.
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Log on to the router like described in the manual.
When logged on you click on Wireless under the menu Basic Setting.
In this window you can change the wireless channel, by changing the number behind Channel.
The best way to select an optimal wireless channel is to run them by. Is the standard wireless channel set to 6, then try 8. If this doesnt improve the situation, then go to 4 and so on to get the best signal.
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In a number of cases it can happen that the modem cannot give access to the internet to the router. The next steps should help you to get the internet to work:- Turn of the router and the modem.
- Wait about 10 minutes.
- Turn on the modem, wait it is fully booted, then turn on the router.
- The internet should work now.
Er is nog een andere methode:
- Log in to the EM4050 using the address 192.168.0.1
- Username: admin, Password:admin
- Click "Advanced".
- Click "WAN Port".
- You see "Indentification" -> "MAC address", click "Copy from PC).
- Click "Save".
- Go to Status Information and Click "Restart".
- Turn of the router and the modem.
- Wait about 10 minutes.
- Turn on the modem, wait it is fully booted, then turn on the router.
- The internet should work now.
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To set the EM4050 as an Access Point you must follow these procedures:- Connect the EM4050 with a cable to the computer.
- Log on to the EM4050 through Internet Explorer, as stated in the manual.
- Click in the left menu on LAN configuration.
- You will see the IP address here. If you are going to place the EM4050 behind a router, the IP address needs to be adjusted to that router. Does your router have an IP address 192.168.2.1 for example, that change the IP address of the EM4050 in 192.168.2.2.
- Uncheck the box Enable at DHCP Server.
- Click on Save.
- If you connect the modem or router to one of the LAN ports of the EM4050 now, the EM4050 will function as a access point.
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To make sure that nobody who is connected to the modem cant enter and change settings, you can change the password. You can change the password as following:
- Make sure that the computer, which you are using to change the settings, is connected to the modem.
- Log on to the settingspage of the modem through per example Internet Explorer. Also see the manual of the device.
- Click in the leftmenu on Basic Settings and under that on Change Password.
- Here, once enter the old password en twice the new password.
- Click on Save, then on reboot and OK.
- The password of the modem is now changed.
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You need to set both devices to the same wireless channel and set identical WEP security (WPA does not comply with WDS) in both devices. To make the WDS settings a bit easier we will give you an example without WEP security. If you are using WEP security then make sure you are using the same key on both devices.
In this example the EM4216/EM4217 is connected to the internet and therefore the primary router. - Go to Internet Explorer and type 192.168.1.1 in the address bar.
- Press Enter and log on with the username Admin and the password Admin.
- Open Status in the top menu.
- Click in the left menu on Product Information.
- Write down the AP MAC, this is used later in the EM4050.
- Click in the top menu on Wireless.
- Click in the left menu on Setup.
- Write down which Channel is set.
- Click in the left menu on Security and check if the security is enabled. Turn it off when it is.
- Store the settings by pressing Apply.
- Click in the left menu on WDS.
- Set the WDS Mode to Crude.
- Check the box Uplink and fill in the MAC address of the EM4050. This MAC address is stated on the bottom of the device.
- Click on Apply at the right bottom of the screen.
- Click on Save and Reboot in the left menu.
- Now click on Save and reboot in the centre of the screen.
To set the EM4050 you need to disconnect the EM4216/EM4217.- Connect the EM4050 to your computer with a network cable.
- Log on to the settings page of the router. Go to Internet Explorer and type 192.168.0.1 in the address bar. Press Enter.
- Click in the left menu on Wireless Setup. Choose at Channel No the channel which you have wrote down of the EM4216/EM4217.
- Check if Wireless Security is turned to Off.
- Store the settings by pressing Save.
- Now go to Advanced in the left menu and then to Wireless bridging.
- Check both boxes Enable WDS and Enable Specific Access Points Only.
- At AP1 fill in the MAC address of the EM4216/EM4217. This is the MAC address you wrote down earlier.
- Store the settings with Save.
- Click in the left menu on LAN Configuration.
- Change the IP Address in 192.168.1.200 and uncheck the box Enable DHCP Server.
- Store these settings by pressing Save.
You can close the page now. Disconnect the EM4050 from your computer and put this on a place halfway between the EM4216/EM4217 and the computers that need to sue the wireless network. The wireless computers can now make a connection with the EM4050 and have internet.
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There are a number of requirements if you wish to set a password for the EM4050. First of all the length of the password may not exceed 9 characters. Second of all, we recommend you to only use numbers and letters (if possible a combination of both), no punctuation marks or spaces.
After setting the password we recommend you to write it down and keep it save, for instance with the manual or on a sticker on the router itself.
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You will need to set both devices to the same wireless channel and the same WEP encryption (WPA can not be used when combined with WDS). To make it easier to configure WDS we will not use any WEP encryption in this example. You can set the encryption afterwards as explained in the manual of both devices. Make sure both devices use the same encryption key.br>
In this example the EM4460 is connected to the Internet and therefor the primary router. The EM4050 will be used as an access point to strengthen the wireless signal.
We will first configure the EM4460. Make sure your computer is connected to the router using a cable. - Open Internet Explorer and enter 192.168.1.1 in the address bar.
- lLog in to the router with the username 'admin'.
- Write down the Wireless MAC address as can be found in the right part of the screen.
- Click Wireless in the left menu.
- Write down the channel number.
- Check to see if the security has been enabled. If so, disable the security.
- Click Save to save the settings.
- Click Status in the upper left menu.
- Click WDS Setting.
- Enable Wireless Bridging.
- Click Scan AP. A list with available access points will appear.
- Enter the MAC address of the EM4050 in the Remote AP MAC field as displayed in the list.
- Click Save.
- Click Reboot and Ok.
To configure the EM4050 you will need to disconnect the EM4460.- Connect the EM4050 to your computer using a network cable.
- Log in to webpage of the router. Open Internet Explorer and enter 192.168.0.1 in the address bar.
- Click Wireless Setup in the left menu. Select the Channel No you wrote down while configuring the EM4460.
- Make sure Wireless Security is set to Off.
- Click Save to save the settings.
- Go to Advanced in the left menu and open Wireless Bridging.
- Check both Enable WDS and Enable Specific Access Points ONLY.
- Enter the MAC address of the EM4460 in the AP1 field. This is the Wireless MAC address you wrote down earlier.
- Click Save to save the settings.
- Click LAN Configuration in the upper left menu.
- Change the IP address to 192.168.1.200 and uncheck Enable DHCP Server.
- Click Save to save the settings.
You can now close the page. Disconnect the EM4050 from your computer and install it halfway between the EM4460 and the wireless computers. The wireless computers can now connect to the EM4050 to gain access to the Internet.
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On the back of the device you will find a small reset button or hole. Push it in using a paperclip and keep it down for about 20 seconds. The status LED will start to blink rapidly. After 20 seconds the reset LED will also start to blink rapidly. Let go of the reset button. The router has now been reset.
You can reinstall the router as explained in the manual.
Download manual
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You can configure the wireless router for a PPTP connection in combination with a Speedtouch Home modem as follows:
- Log in to the EM4050 using the address 192.168.0.1
- Click 'Advanced' in the left menu.
- Click WAN Port.
- Select 'Specified IP Address (Static IP Address) near IP Address.
- Enter 10.0.0.150 in the IP Address field.
- Enter 255.0.0.0 in the Network Mask field.
- Enter 10.0.0.138 in the Gateway field.
- Select 'Use this DNS' near DNS and enter 10.0.0.138.
- Select 'PPTP' near Login Method.
- Enter your username in the Login User Name field.
- Enter your password in the Login Password field.
- Select 'IP address' and enter 10.0.0.138.
- Select 'Keep alive' (maintain connection) near Connection behavior.
- Click Save to save the settings.
Your internet connection should now function properly.
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On the Virtual Server page, in the Advanced menu, you will find a list with default servers (Web, FTP(Control), FTP(Data) etc.). On the bottom of the list you will find the ports you manually added to the Virtual Server.
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That is correct. The Wizard assumes there is no password and has no way of knowing your password. You can manually configure the security as explained in the manual.
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Changing the password can be done only when the router is connected to the computer using a cable.br>
If you can no longer reach the router after changing the password, try the following: - Close and restart Internet Explorer.
- Clear the cache memory of the computer (Cookies/temp files/history).
- Temporarily disable firewall/anti virus programs.
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You will need to set both devices to the same wireless channel and the same WEP encryption (WPA can not be used when combined with WDS). To make it easier to configure WDS we will not use any WEP encryption in this example. You can set the encryption afterwards as explained in the manual of both devices. Make sure both devices use the same encryption key.br>
Tip! Each router in a wireless network must have a different SSID for both devices so it is easy to recognize. (e.g Set the name of router 1 to "Eminent 1' and router 2 "Eminent2").
In this example the EM4214 is connected to the Internet and therefore the primary router. The EM4050 will be used as an access point to strengthen the wireless signal.
We will first configure the EM4214. Make sure your computer is connected to the router using a cable. - Open Internet Explorer and enter 192.168.1.1 in the address bar.
- lLog in to the router with the username 'admin' and password 'admin'.
- Click Wireless in the left menu.
- Write down the BSSID. You will need it later on
- Click Advanced in the left menu.
- Write down the channel number.
- Check to see if the security has been enabled. If so, disable the security.
- Click Save/Apply to save the settings.
- Click Wireless Bridge in the menu Wireless.
- Set AP Modem to Access Point.li>
- Enable the option Enabled near Bridge Restrict.
- Wait a few seconds for the list of active WDS devices to appear.
- Select your router when it is displayed in the list. If not, select the option Enable near Bridge Restrict.
- Enter the MAC address of the EM4050 in the next field. The MAC address can be found on the bottom side of the EM4050. For instance 00:14:5c:80:11:11.
- Click Save/Apply.
To configure the EM4050 you will need to disconnect the EM4214.- Connect the EM4050 to your computer using a network cable.
- Log in to webpage of the router. Open Internet Explorer and enter 192.168.0.1 in the address bar.
- Click Wireless Setup in the left menu. Select the Channel No you wrote down while configuring the EM4460.
- Make sure Wireless Security is set to Off.
- Click Save to save the settings.
- Go to Advanced in the left menu and open Wireless Bridging.
- Check both Enable WDS and Enable Specific Access Points ONLY.
- Enter the MAC address of the EM4214 in the AP1 field. This is the Wireless MAC address you wrote down earlier.
- Click Save to save the settings.
- Click LAN Configuration in the upper left menu.
- Change the IP address to 192.168.1.200 and uncheck Enable DHCP Server.
- Click Save to save the settings.
You can now close the page. Disconnect the EM4050 from your computer and install it halfway between the EM4214 and the wireless computers. The wireless computers can now connect to the EM4050 to gain access to the Internet.
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OS 10.5 demands that your wireless modem or router is WEP or WPA/WPA2 encrypted. If not, OS 10.5 will refuse to connect to your network. To be able to connect to your network you will have to secure your network as explained in the manual ofyour wireless modem or router.
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It is possible that there is a problem with transferring DNS addresses to human languages. This means that when you type in www.google.com the computer does not understand this but when you type in googles DNS address (for example 64.323.324.333) there is a connection.
To resolve this problem you will need to fill in the DNS addresses of your provider on your network card. This goes as follows:
In Windows XP:
- First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
- Once noted, go to Start > Control Panel > Network Connections
- Here you will find the LAN-connection (if your computer is connected with a cable to your router) or your wireless connection which you work with.
- Click on it with the right mousebutton and select Properties.
- Double click on Internet protocol (TCP/IP) in the midst of your window.
- In this new window you will find the option use the following DNS server addresses at the bottom, select it.
- Now fill in the DNS data of your provider and click on OK.
- The connection should work now.
In Windows Vista:
- First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
- Once noted, go to Start > Control Panel > Network Centrum
- On the leftside click on Control network connections.
- Here you will find the LAN-connection (if your computer is connected with a cable to your router) or your wireless connection which you work with.
- Click on it with the right mousebutton and select Properties.
- Double click on Internet protocol version 4 (TCP/IP) in the midst of your window.
- In this new window you will find the option use the following DNS server addresses at the bottom, select it.
- Now fill in the DNS data of your provider and click on OK.
- The connection should work now.
In MAC OS 10x
- First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
- At the bottom, click on System Preferences and go to Network.
- At DNS-servers fill in the data (where the 3 dns addresses need to be separated with a comma).
- Click on Apply.
- The connection should work now.
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Remove the history and temporary internet files of your internet browser:- Open your Internet Explorer.
- Click on Extra.
- Click on Internet Options.
- Click on Erase History.
- Click on Remove Files.
- Click on Ok.
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This notice appears in screen when the PC has not received a correct IP address of the router. Check if all cables are connected properly, even reset the wLINK and try again if necessary. Preferably set the router with a cabled connection, not wireless.
Then there is a wireless connection, you can set the wireless connection like described in the manual.
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Changing the password can be done only when the router is connected to the computer using a cable.br>
If you can no longer reach the router after changing the password, try the following: - Close and restart Internet Explorer.
- Clear the cache memory of the computer (Cookies/temp files/history).
- Temporarily disable firewall/anti virus programs.
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That is correct. The Wizard assumes there is no password and has no way of knowing your password. You can manually configure the security as explained in the manual.
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On the back of the device you will find a small reset button or hole. Push it in using a paperclip and keep it down for about 20 seconds. The status LED will start to blink rapidly. After 20 seconds the reset LED will also start to blink rapidly. Let go of the reset button. The router has now been reset.
You can reinstall the router as explained in the manual.
Download manual
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To set the EM4050 as an Access Point you must follow these procedures:- Connect the EM4050 with a cable to the computer.
- Log on to the EM4050 through Internet Explorer, as stated in the manual.
- Click in the left menu on LAN configuration.
- You will see the IP address here. If you are going to place the EM4050 behind a router, the IP address needs to be adjusted to that router. Does your router have an IP address 192.168.2.1 for example, that change the IP address of the EM4050 in 192.168.2.2.
- Uncheck the box Enable at DHCP Server.
- Click on Save.
- If you connect the modem or router to one of the LAN ports of the EM4050 now, the EM4050 will function as a access point.
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