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It is possible that there is a problem with transferring DNS addresses to human languages. This means that when you type in www.google.com the computer does not understand this but when you type in googles DNS address (for example 64.323.324.333) there is a connection.

To resolve this problem you will need to fill in the DNS addresses of your provider on your network card. This goes as follows:

In Windows XP:

1. First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
2. Once noted, go to Start > Control Panel > Network Connections
3. Here you will find the LAN-connection (if your computer is connected with a cable to your router) or your wireless connection which you work with.
4. Click on it with the right mousebutton and select Properties.
5. Double click on Internet protocol (TCP/IP) in the midst of your window.
6. In this new window you will find the option use the following DNS server addresses at the bottom, select it.
7. Now fill in the DNS data of your provider and click on OK.
8. The connection should work now.

In Windows Vista:

1. First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
2. Once noted, go to Start > Control Panel > Network Centrum
3. On the leftside click on Control network connections.
4. Here you will find the LAN-connection (if your computer is connected with a cable to your router) or your wireless connection which you work with.
5. Click on it with the right mousebutton and select Properties.
6. Double click on Internet protocol version 4 (TCP/IP) in the midst of your window.
7. In this new window you will find the option use the following DNS server addresses at the bottom, select it.
8. Now fill in the DNS data of your provider and click on OK.
9. The connection should work now.

In MAC OS 10x

1. First you will need to find the DNS addresses of your provider. On the following you will find the most providers : DNS Providers
2. At the bottom, click on System Preferences and go to Network.
3. At DNS-servers fill in the data (where the 3 dns addresses need to be separated with a comma).
4. Click on Apply.
5. The connection should work now.

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Complete systems are more often supplied with pre-installed software. Symantec Norton is an antivirus package that can get in the way of setting up an internet connection. To get the connection to work you will need to remove the software temporarily. Norton, McAfee e.g. can give you problems with deïnstalling.

The removal of Norton 2003 till 2009 through the Uninstall in Software/All Programs is NOT enough. The program is embedded deep into the system, which causes to not to be able to open any webpages. This also happens with other manufacturers like McAfee, Kaspersky, AVG, Avast and AntiVir.
You can install a new antivirus program but it cannot be updated in normal mode or secure mode.

To remove the program completely from your system you will need to download a separate removal tool.
By clicking on the link you will enter a website where you can fully remove the antivirus programs and cannot give you any problems while setting up a connection.

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By pressing the reset button for minimal 10 seconds, the access point will be reset to the factory settings.

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OS 10.5 demands that your wireless modem or router is WEP or WPA/WPA2 encrypted. If not, OS 10.5 will refuse to connect to your network. To be able to connect to your network you will have to secure your network as explained in the manual ofyour wireless modem or router.

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OS 10.5 demands that your wireless modem or router is WEP or WPA/WPA2 encrypted. If not, OS 10.5 will refuse to connect to your network. To be able to connect to your network you will have to secure your network as explained in the manual ofyour wireless modem or router.

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De EM4030 supports WDS. WDS lets you wirelessly connect a group of routers and accesspoints as to extend the range of the wireless signal. WDS can only be used when it is supported by the router to which the EM4030 connects.A WDS connection is made on basis of the MAC addresses (or fysical addresses) of the wireless signals. These addresses have to be exchanged so the devices can recognize and connect with eachothers signal.Furthermore, there are a couple of necessities in order for WDS to work:- All routers/accesspoints should be in the same subnet (for instance, 192.168.1.1 for router X and 192.168.1.200 for router Y).- WEP keys, SSID's and channels should be identical.- WPA security cannot be used!- DHCP server(s) on the second (or third or fourth) router should be off. The DHCP server of an accesspoint is usually off.Example of settings for an EM4032 in combination with an EM4030:1. Make sure the settings of the EM4030 and EM4032 are identical as far as WEP encrytion, channels and SSID are concerned. Temporarily disable security to test the connection.2. Go to WDS links in the menu Network.3. This page shows a list with received signals in the region. Check the signal of the EM4032 and click on Apply.4. The EM4030 has now been setup correctly.5. Open the setuppage of the EM4032.6. Go to the menu Basic Setting and click on Wireless.7. Click on the button WDS.8. Engage WDS and fill in the MAC-address of the EM4030 as stated on the bottom of the device.9. Click on Save. 'Reboot' will appear next to it. Click on this to store your settings.

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You can do this by attaching a larger antenna or by using the WDS functionality in combination with another EM4030.

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