Rules of the game
In many situations, rules and regulations make for a solid ground on which an unambiguous and open relationship between buying and selling parties can be build. Thanks to the fact we at Eminent are proud of our clear and direct communication towards both dealers and end-users, we created some house rules, so that each party involved is fully aware of its responsibilities and rights. When you have read this document and still have some questions left, please do not hesitate to contact our Service Centre.
Warranty conditions
The five-year Eminent warranty applies to all Eminent products, unless mentioned otherwise before or during the moment of purchase. After buying a second-hand Eminent product the remaining period of warranty is measured from the moment of purchase by the product’s initial owner. Eminent warranty applies to all Eminent products and parts, indissolubly connected or mounted to the product it concerns. Power supply adapters, batteries, antennas and all other products not directly integrated in or connected to the main product or products of which, without reasonable doubt, can be assumed that wear and tear during use will show a different pattern than the main product, are not covered by the Eminent warranty. Products are not covered by the Eminent warranty when exposed to incorrect/improper use, external influences or when opening the product by parties other than Eminent. Eminent can not be held responsible for changes in network setting by internet providers. We can not guarantee that the Eminent networking product will keep working when settings are changed by the providers.
When my product gets defective
Should you encounter a product rendered defective for reasons other than described above: Please contact your point of purchase for taking care of your defective product.
